FAQ | 925 Never

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Search Popular FAQs or contact us directly if you can’t find an answer here.

GENERAL 

What is your turn around time?

Printed orders usually take about 5-10 days. Although it depends on the product quantity. It can be anywhere from 1 day for (rush orders) to 3 weeks (50,000 units). Please email: info@925never.com/ for specific questions.

What is the minimum order quantity? (plotted/printed)

For small and medium stickers that are under roughly 40” square 125 is the minimum, for large format stickers 50.

Where are your stickers manufactured?

All of our products are manufactured in the United States using a proprietary process to ensure the highest quality possible.

What file formats do you accept?

All file formats are acceptable for quoting. For product orders we accept all vector formats e.g. AI, .EPS, .SVG, .PDF.

Can you send me some samples?

Yes of course! Just provide your shipping address on through our “request free samples” form and we will send our sample pack free of charge!

SATISFACTION 

Returns & Refunds

925Never cannot accept returns of custom manufactured goods. Defective vinyl will be replaced or refunded as soon as possible.

What do you mean by satisfaction guaranteed?

We take pride in our work, if there’s an issue with your order we will accommodate to the best of our abilities as soon as we possibly can.

What if I receive the incorrect quantity?

If your order is under produced, we will ship the rest out immediately. If you receive more than you ordered consider it an early Christmas present from us.

Our Privacy Policy

You can find our privacy policy here.

Where are you located?

We are located at
900 Calle Plano, Unit G
Camarillo, CA 93012

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SHIPPING

Do you ship international?

Yes, please email info@925never.com/ for an estimate.

How much do shipping and expedited shipping cost?

For most orders under 1,000 units we charge a flat rate of $7. We also can ship them UPS, FedEx or USPS Express and for a quote please feel free to call us or email us at info@925never.com/ with specifics on the order.

Can you rush my order, and how much do you charge?

We can offer rush production on Plotted Vinyl Decals (link) and rush shipping on all our other products. On certain other products we can also speed up the process by a day or two. For more specifics please email us or call us at info@925never.com/ or (805) 367 5391.

CUT VINYL

Can I do more than one color in an order?

Yes, as a courtesy we ask that you do so in bricks of 50. For larger format decals we can go lower in the chane quantity requirements.

Can I do more than one color in a design?

Yes, the more intricate, the less colors will be available. We offer: spot color, CMYK, Pantone. Please email info@925never.com/ for specific questions.

What is the difference between clear and opaque transfer tape?

Opaque transfer tape is paper based and looks a bit more classic. The clear transfer tape is plastic based and can have a stronger adhesive bond. If you plan on holding your decals in inventory longer than 6 months we recommend going with opaque.

Can I do Pantone Colors?

Yes, although there is a surcharge for using Pantone colors. We recommend you convert your colors to their CMYK equivalents. We can provide any quote request at info@925never.com/.

PRINTED STICKERS 

Gang run vs. Custom run

Gang runs are cut in 40 x 30 inches. Every design is punched out in 1 dye. We recommend this option for low-volume orders of custom shapes that are full color as it is an economical way to screen print! Custom run, the entire is done at once and are economical higher-volume.

Spot color vs. CMYK

CMYK (also referred to as full color, process color, 4 color), uses 4 different color inks (always using the same colors: Cyan, Magenta, Yellow and Black) overlapping each other to achieve the full color To print ANY multicolor image the same four color inks are used. Spot color printing consists of printing with 1 or more pre-mixed colors (generally 1, 2 or 3 colors at once). Spot printing uses a color system of solid, premixed colors known as Pantone colors. See also: https://www.visiondesign.com/printing-cmyk-vs-spot-color/

How long do your stickers last?

Our standard printed vinyl and cut vinyl decals are all made on 2-5 year all weather vinyl. We also offer 5-7 year cast vinyl as well as over lamination for extended wear and tear when required. For our economy stickers and roll labels they are UV coated but not intended for outdoor use.

Do you work with wholesalers?

Yes, call us at: (805) 367-5391 or email us at info@925never.com/

STICKERS

How do I indicate a cut line in my artwork?

The best way is to have a separate layer in your artwork file that is labeled cut line.  If that is not possible please ask us to demonstrate the cut line in a pdf proof to avoid any confusion.

Can I request a change after I approve my order?

You can always request a change.  If we have already started printing and cutting then we may be able to fix it but additional charges may apply depending on how much media and ink has been consumed and what part of the print process we are currently in.

What if my artwork is low quality?

We can send it out for a vector conversion and have it recreated.  In that case we will have art charges but you will own your master files and we back them up on our servers for 3-5 years.  We also can print from low quality but please keep in mind that if it looks pixelated on your screen there is a good chance it will look pixelated when we print it.

What file formats do you accept?

All file formats are acceptable for quoting. For product orders we accept all vector formats e.g. AI, .EPS, .SVG, .PDF.

HAVE A QUESTION?

WE’RE ALWAYS AROUND TO HELP


(805) 367 5391


 EMAIL US

@925NEVER 

Timeline Photos

YOO HOO!! BIG SUMMER BLOWOUT! All August long we’re adding an extra 125 cut vinyl decals to any order of 150 units! Hit us up at info@925never.com!..

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